FAQs
The Appointment
Appointments range from 1.5 – 2 hours depending on which appointment type you choose. You’ll love your special time with a personal Bridal Stylist who will help you find the dress you’ve been dreaming of while providing the experience you deserve. If you or any of your guests need special accommodations, please let us know in advance so we can ensure your needs are met.
Definitely! We want to learn everything we can about the dress you desire so we can present you with selections you’ll love. We encourage you to keep an open mind while shopping. We can’t tell you how many times our brides have fallen head over heels in love with dresses that looked nothing like what they originally envisioned. Once we get to know you, your style, and your wedding vision, our personal Bridal Stylists will use their keen eye and stylish intuition to find “the one” that makes you feel more beautiful than ever before.
While we love little ones, we know a 90-minute appointment can feel like an eternity to kiddos—and bored little kiddos are often disruptive and distracting little kiddos. Also, while we strive to make The Wedding Shoppe as comfortable and safe as possible, the reality of working in a bridal salon means lots of loose pins, needles, and other small objects that can quickly become safety hazards in little hands. If you’d like to involve your child(ren) in your wedding dress shopping experience, we invite you to bring them to your final fitting where they can get the full “princess” experience without all the waiting.
We recommend wearing a nude-colored strapless bra so you can comfortably try on any style that catches your eye. Keep in mind that you’ll most likely need help dressing, so anything you’re not comfortable being seen in while changing dresses is best left at home. To prevent accidental damages to the dresses and ensure the best fit, please plan to try your dress on barefoot. When you find “the one” we’ll hem it to match your height.
Bring the people in your life who know you inside out, who always have your best interest at heart, and who uplift you. One or two trusted friends and a parent or sibling is the perfect mix for your Wedding Shoppe entourage! Remember, too many people = too many conflicting opinions (and a whole lot of unnecessary stress for you).
Most of our sample sizes run between sizes 8 and 22 but we carry samples in sizes 4-38. Rest assured, even if the sample is too big or too small, we will clip you in to give you the best possible idea of what the dress will look like in your size.
Of course! We just ask that you wait until you’ve narrowed down your choices to no more than 2 dresses. Taking photos of every dress really slows down the appointment and we want you to have time to try on all the dresses you want. Besides, no one wants a bunch of pictures of dresses they don’t even like cluttering up their phone, right???
Dress Shopping
We recommend making an appointment to ensure you have the undivided attention of one of our personal Bridal Stylists, who will see to it that you have an absolutely remarkable shopping experience with us. Click here to make your appointment now.
No. We are not a consignment shop. We only sell new merchandise. After all, you’re starting a new season of life as a married woman. We believe that’s worthy of a new wedding dress!
No. Wedding Shoppe dresses are your forever keepsake that you will one day share with your daughter or granddaughter.
Ordering the Dress
Most of our wedding dresses are available for you to take home the same day. If you choose a dress we need to special order, we recommend shopping for it 12-18 months before your wedding date. Many of our designers also offer rush delivery.
Our experienced personal Bridal Stylists will take your measurements to ensure your dress is sized correctly. In the event you fall in between sizes, we will order the larger size and allow our seamstress to work her magic on it. Keep in mind, your wedding dress size may not be the same as your clothing size. Bridal sizes tend to run small and different designers use different measurement charts, so a size 8 in one brand may be a size 10 in another.
Absolutely! When you choose your dress from our in-house collection, you may take it home today! If you fall in love with a dress that isn’t part of our in-house collection, ask us if we can rush order it, as some designers will accommodate this request!
Most are in-stock and available for you to take home on the same day if you wish. We also have a large collection from which we can special order.
We have a breathtaking collection of high-quality, exclusive dresses from talented designers in London, Barcelona, New York, and beyond. With competitive prices, our dresses range between $1499 to $9999. We also offer “limited edition” and “discontinued” dresses for sale starting at $899. When you arrive for your appointment, simply let your personal Bridal Stylist know how much you would like to invest in your dress so she can find a dress that dazzles and respects your budget.
The Wedding Shoppe cannot order dresses from collections we do not feature in our boutique. If another bridal store promises to do this for you, be very careful, as many designers and manufacturers frown on such activity, refer to it as unethical, and close accounts with stores that practice this behavior. As a client of The Wedding Shoppe, you can rest assured you will never be a victim of unethical business practices. It’s simply not our style!
Most wedding dresses are designed for a 5’7” woman wearing three-inch heels. Many of us do not fall in this category, so it is possible to order extra length for an additional charge or to alter a dress to a shorter length. Our Wedding Shoppe seamstress is well versed in shortening dresses and happy to assist you in perfecting the length of your dress.
Most of our wedding dresses are in-stock and available for you to take home on the same day if you wish. So you can purchase your dress when you are at your goal weight or close to it (please leave 3-4 months for alterations on your dress). We also have a large collection from which we can special order. If you wish to special order your wedding dress, please plan on buying your dress 12 to 18 months before your wedding day. We recommend buying the dress that fits your current weight, and if you reach your weight goals, our seamstresses will happily alter the dress to fit you perfectly.
We take your measurements and order based on your size at that time. Since our seamstresses regularly take dresses in or let them out a size, gaining 10 pounds or losing 20 usually isn’t a problem. In some cases, we are able to take dresses in 3 or more sizes; however, doing so incurs extra charges and does require reconstruction of the dress to maintain the integrity of the design.
Most brides pay for their dress in full at the time of purchase but we do accept a 75% down payment, including any rush fees, with the 25% remainder due when your dress arrives. Down payment arrangements do require a small payment processing fee of $49. Dresses with extra length and custom changes do require payment in full prior to ordering.
We accept Visa, Mastercard, Discover, American Express, and cash. We only accept checks for special orders.
We know how painful such circumstances can be; however, due to our agreements with designers, we’re unable to offer refunds, exchanges, or cancellations. There are no exceptions.
Most of our dresses are available to go home with brides the same day so we are unable to offer a “hold” on wedding dresses. We also have no control over when a designer discontinues a dress or raises their prices, so we are unable to hold dresses for any reason.
To ensure you get the dress of your dreams before another bride snatches it up, we strongly encourage you to shop when you have the people you love most with you, as well as the investment needed to make it yours.
We will make every attempt to ensure you are 100% confident in your decision prior to accepting your order. Please understand, we’re unable to offer refunds, exchanges, or cancellations if you change your mind. There are no exceptions.
We want every bride to have her perfect wedding dress. We do offer payment plan options for our TWS brides. Be prepared to secure your dress with a minimum of $300 to begin your payment plan (minimum down payment depends on the cost of the dress). There is a small payment plan fee of $49 and storage options for dresses purchased from our “Take me Home” collection. The remainder of the purchase price is split into payments for 2-3 months depending on the cost of the dress.
Alterations are an art form and, due to the labor-intensive process, alterations are always an extra charge. Rest assured, our amazing seamstresses have more than 80 years of experience between them making sure each Wedding Shoppe dress fits every bride perfectly!
